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FAQ
Frequently Ask Questions.
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Popular Questions
Production Questions
Yes, you can. Our Samples are only free for the customers who confirm order. But the freight for express is on buyer's account.
Yes, you can. But the quantity of each ordered item should reach our MOQ.
A. For plastic products, we will send goods to you within 35-40 work days after we receive your 30% deposit.
B. For aluminum product, the delivery time is 35-40 days after we received your 30% deposit
C.For OEM products, the delivery time is 35-40 work days after we receive your 30% deposit.
We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.
Account Questions
Questions about shipment and payment
T/T. 30% deposit, balance against the B/L copy within 25-30 days after departure from port.
We will help you to choose the best shipping way according to your detail requirements.
By sea, by air, or by express, etc.
If any breakage or defect products were found, you must take the pictures from the original carton. All the claims must be presented within 7 working days after discharging the container. This date is subject to the arrival time of container.
We will advise you to certify the claim by third party, or we can accept the claim from the samples or pictures you present, finally we will completely compensate all your loss.
Didn't find the answer?
If you can not find the answer you are looking for, you can send contact us directly, we will do our best to help allocate what you look for.